Frequently Asked Questions

How can I pay for my orders?

We accept payments via PayPal, credit cards, and debit cards. 

Can I add more than one delivery address to my EatPlayHeal account?

Yes, you can add multiple delivery addresses to your EatPlayHeal account. This makes it easier for you to select your preferred address at the time of checkout instead of manually typing it each time.

Do you deliver in my area?

You will be able to check this detail at the time of checkout when you enter or select the address. If we are unable to deliver in your area - you will see it before checkout. 

How much is the delivery fee?

For products that require delivery, the delivery fee is based on your location and the location of the seller. For example, if you place items in your cart from two different shops, then there might be two different delivery fees indicated upon checkout, as the items will be shipped from two locations to your home.

Will someone inform me if my order delivery gets delayed?

In case of a delay, our customer support team will keep you updated about your delivery.

How can I cancel my order?

To cancel your order, reach out to our customer support via email: support@eatplayheal.com and we will check feasibility with the shop. If the order is already processed, then we will not be able to cancel or issue a refund.